Roundcube Plus Help Desk

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How do I install a plugin?
How do I setup CalDAV with the calendar plugin?
Can I use Google calendar with the calendar plugin?
How can I keep the plugins updated with the latest version?
Are the plugins compatible with mobile devices?
Which version of PHP does the Calendar App need to run properly
Does the Email Schedule plugin work with SQLite?
How to enable Undo Send in Roundcube

Skins & Themes

How do I install a skin?
How do I change the logo image?
How do I disable skin selection?
How do I remove the logo from the login page?
How do I change the browser icon (favicon)?
How do I change the skin to use my company colors?
How do I enable HTML composing on mobile devices?
How do I disable the color change dropdown
Can I change the individual icons to my own icons?
Are the skins compatible with mobile devices?

Account and Management

Do I need more than 1 software license to run multiple domains?
Why are my downloads disabled?
Do you offer refunds for software

Atlas - RoundcubePlus in the Cloud

Does one license of Atlas allow for users of different domains access to their mailboxes?
Do you offer installation and deployment of Atlas?
How to I add multiple server configurations to the same Atlas account
Do we need to keep our roundcube install if using Atlas?

» Articles in this category:

What are the system requirements for the skins and plugins?
Article rated 3.4/5.0
Our skins and plugins require the following: Roundcube: 1.4.x or 1.3.x; PHP: 5.6 or higher. ...
Roundcube shows a blank screen, what do I do?
Article rated 3.1/5.0
A blank screen in Roundcube is an indication of a PHP error that gets logged into the log file on the server but isn't shown to the user. ...
Can I customize the skins and plugins?
Article rated 3.3/5.0
Our license allows you to customize the source code of the skins and plugins you purchase for your own use. ...
How do I remove the Apps menu?
Article rated 3.3/5.0
If you'd like to remove the Apps shortcut menu from the menu bar, add this line to the file config/ ...
How do I enable password changing in Roundcube?
Article rated 2.1/5.0
The password changing functionality in Roundcube is provided by the "password" plugin. You can enable the plugin by adding it to the "plugins" array of your config/, like this: ...
We would like to change the default color and prevent the users from changing it. Is this possible?
Article rated 3.4/5.0
Yes, it's possible. All you need to do is set disable_colors to true in plugins/xskin/ ...
Can the skins and plugins be used under cPanel?
Article rated 3.3/5.0
Yes, our skins and plugins can be used under cPanel. There are two ways of installing them: ...
Can I install this on Amazon AWS?
Article rated 3.2/5.0
Yes, absolutely. You can either install roundcube as a standalone on your AWS setup, or if you already have Roundcube running, you can add any of our plugins and skins by uploading it to your existing installation. ...
Email scheduler not sending in Atlas -- "Some of your scheduled messages have not been sent."
Article not rated yet
Your SMTP server requires authentication and you haven't specified the SMTP username and password that the email scheduler should use when sending the mail. ...